Artificial intelligence helps lead decisions over intelligent automation. Intelligent automation can be thought of as a combination of "robotic process automation and artificial intelligence," according to an article on the topic in HR Dive. HR Dive is a publication designed for human resources professionals. Organizations that embrace intelligent automation may experience a return on investment of 200% or more, according to an Everest Group report cited by HR Dive. However, that doesn't mean organizations can automatically anticipate a reduction in headcount.

AI can be a valuable tool for upskilling and reskilling employees, but its use must align with an organization's culture and learning initiatives, according to experts. Data aggregators and AI analytics platforms are "key to helping a company plot a course for reskilling and upskilling," Larry Clark, managing director of global learning solutions at Harvard Business Publishing Corporate Learning, told HR Dive in a previous interview. But first, "companies must identify the future skills that will be needed for their businesses." HR leaders can accelerate the upskilling and reskilling process by making learning opportunities more accessible, he added. Creating a social enterprise built on purpose (a deepening of missions and values), potential (workers contributing in new ways), and perspective (in times of change, making bold decisions) can enhance a company's reinvention, according to Deloitte's report.

Artificial intelligence AI takes the lead over intelligent automation IA. Intelligent automation is the combination of "'robotic process automation and artificial intelligence to automate processes,'" according to a recent article on the topic in HR Dive, a publication for human resources professionals. Organizations that embrace intelligent automation may experience a return on investment of 200% or more, according to an Everest Group report cited by HR Dive. However, that doesn't mean organizations can expect a reduction in headcount, according to the report. In fact, projections of a reduction in workforce thanks to intelligent automation may be "highly exaggerated," the Everest Group noted.

Artificial intelligence is changing the way we recruit across almost all categories. We know that the technology can improve success in acquiring candidates, but what we need to discover whether it can go further when predicting candidate potential. AI is fueled by data: The more information you give it, the more it can tell you. But, as with all technology, it's only as smart as the data it has. So the better the information you give it, the better the results.